Terms of service

OVERVIEW

This website is operated by Incense of Grace. Throughout the site, the terms “we”, “us” and “our” refer to Incense of Grace. Incense of Grace offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.


SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction. You may not use our products or services for any illegal or unauthorized purpose.
 Any breach of these Terms will result in immediate termination of your access to the Service.


SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted to adapt to technical requirements of connecting networks or devices.
 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.


SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
 Material is provided for general information and should not be relied upon as the sole basis for any decision.


SECTION 4 — MODIFICATIONS TO THE SERVICE & PRICES

Prices for products are subject to change without notice.
 We reserve the right to modify or discontinue the Service at any time without notice.


SECTION 5 — PRODUCTS OR SERVICES

Products or services may be available exclusively online and may have limited quantities. All product descriptions and pricing may change at any time.

We do not guarantee that the colours displayed on your device accurately represent the product.

Returns and exchanges are subject to our Refund Policy:

We reserve the right to limit sales to any person or region, limit quantities, discontinue products, or restrict purchases believed to be made by resellers.


SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place. We may limit quantities purchased per customer, per account, per address, or per payment method.

You agree to provide complete and accurate account and purchase information and to promptly update your details so we can complete your transactions successfully.

For more details, please review our Refund Policy:


SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools that we do not control. Use of these tools is entirely at your own risk.


SECTION 8 — THIRD-PARTY LINKS

Certain content or products may include materials from third parties.
 We are not responsible for any third-party websites, materials, or services linked from our website.


SECTION 9 — USER COMMENTS, FEEDBACK & SUBMISSIONS

By submitting comments or content, you agree that we may use, edit, publish, or distribute them without restriction.
You agree that your submissions will not violate any rights or contain harmful content.

We assume no liability for comments posted by you or any third party.


SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy:


SECTION 11 — ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our site may contain errors relating to product descriptions, pricing, promotions, or availability.
 We reserve the right to correct inaccuracies or cancel orders if needed.


SECTION 12 — PROHIBITED USES

You are prohibited from using the site or its content for unlawful, harmful, abusive, fraudulent, or malicious purposes, including submitting false information, spreading malware, spamming, or violating intellectual property rights.

We may terminate your use of the Service for violating any prohibited use.


SECTION 13 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, error-free, or secure.

Products and Services are provided “as is” and “as available”.
 In no case shall Incense of Grace, its owners, employees, or partners be liable for any direct or indirect damages, including lost profits or data.


SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold Incense of Grace harmless from any claims arising out of your breach of these Terms or violation of any law.


SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will still apply.


SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or us.
 We may terminate access to the Service if you violate these Terms.


SECTION 17 — ENTIRE AGREEMENT

These Terms, alongside any linked policies, constitute the full agreement between you and us.


SECTION 18 — GOVERNING LAW

These Terms are governed by and interpreted according to the laws of the United Kingdom.


SECTION 19 — CHANGES TO TERMS

You can review the latest version of these Terms on this page. Continued use of the Site after updates constitutes acceptance of the changes.


SECTION 20 — CONTACT INFORMATION

For questions about these Terms, contact us at:

Email: info@incenseofgrace.co.uk