Jar Return Programme
At Incense Of Grace, we're committed to creating ease and purpose in your home while reducing unnecessary waste. That's why we've introduced our Jar Return Programme.
Return 3 or more clean Incense Of Grace candle jars in one parcel and receive 20% off your next online order.
How it works
- Complete the return form below.
Use the Phone Number field to enter your Order Number.
Use the Comment field to provide your full return address and list the candle jars you are returning.
2. If your return includes 3 or more candle jars, we'll email you a prepaid InPost QR code or return label within 1–2 working days.
3. Pack your items securely and drop them off at your nearest InPost Locker or Shop.
4. Once we've received and approved your return, we'll email you your 10% discount code.
Before you return your items
Please give your candle jars a quick clean before sending them back. Simply soak them in warm, soapy water to remove any remaining wax.
There's no need to worry if the labels or wick sustainers don't come away easily
Terms & Conditions
- We currently accept Incense Of Grace candle jars and cotton bags.
- To qualify for the reward, each return must include 3 or more clean, empty Incense Of Grace candle jars in one parcel.
- Candle jars must be free from cracks or chips.
- Cotton bags are welcome but do not count towards the reward.
- One 20% discount code will be issued per approved return.
- Discount codes are valid for one online order and cannot be exchanged for cash.
- Discount codes cannot be used in conjunction with any other offer unless otherwise stated.
- Incense Of Grace reserves the right to amend or withdraw this programme at any time.
Thank you for helping us reduce waste and care for our environment.
Rachael x